If you haven't done so yet, please review the guide and checklist on Page 21, and contact us if you have questions or need assistance.
This information was mailed to the primary account owner in early March. See Page 8 of the Conversion Guide for details or log in to online banking beginning April 3 to locate your account number.
There may be some changes to the features of your accounts, including the account name. See Page 15 of the guide for specifics.
Activate and begin using your new debit card on April 3. If you have not received your card, please call 602-683-1724.
On April 3, you'll begin logging in to your account from ArizonaFinancial.org. See Page 11 of the Conversion Guide.
If you will be using the traditional banking platform to access your accounts online, follow the steps in this guide for logging in the first time. (This applies to most members with personal accounts.Download
If you will be using the business banking platform to access your accounts online, follow the steps in this guide for logging in to your account the first time.Download
If you would like to provide online and mobile access to your account to someone else (e.g., spouse, parent, business partner), follow the steps in this guide. (This applies to most members with personal accounts.Download
If you would like to provide online and mobile access to your accounts to someone else (e.g., business partner, accountant, employee, spouse, etc.), follow the steps in this guide.Download
Account conversion is the process of transitioning legacy Horizon Community Bank (HCB) accounts and services to Arizona Financial's core banking systems. This conversion will provide members with many exciting benefits, like an expanded network of branches and ATMs, 24/7 account support, and new loan and account options.
To prepare for Account Conversion you should:
Please contact us if you have any questions at 602-683-1724 or MemberSupport@azfcu.org.
Yes, as part of the account conversion, you’ll be receiving a Member Number and new account number(s). This information was sent to the primary account owner in early March along with an Account Conversion Guide that provides answers to many of your questions.
Beginning April 3, you will be able to log in to online banking to retrieve your full account number to use for automated deposits, payments, and withdrawals. The Account Conversion Guide provides instructions for accessing this information inside online banking or you can view this tutorial.
Debit cards will be mailed in mid-March and typically take 7-10 business days to arrive. Contact us at 602-683-1724 if you have not received your cards by March 27.
Please activate your card as soon as you receive it by calling 1-866-599-5615. You can begin using your new debit card on or after April 3.
In the meantime, continue using your HCB branded debit card.
Stop using your old card on Sunday, April 2 at 11 p.m. Arizona time. During conversion weekend (March 31 - April 3), you may wish to have an alternate form of payment (e.g., cash, credit card) available. Although we do not anticipate any issues during the conversion process, it’s a good plan to have a backup form of payment on hand.
On or after April 3, please provide your new card number to any vendors that use your old card number for recurring transactions (e.g., streaming services, health clubs, etc.).
Yes, your direct deposit and ACH automatic withdrawals will continue to work. Although we will redirect these transactions for you, we recommend you give your new account number and Arizona Financials' routing number (322172797) to any person or company that automatically debits or credits your account. Wait to request these updates until after April 3, but we ask that you complete these changes by September 30, 2023.
If you have previously set up automatic or recurring transfers in your online banking profile, those will not carry over as part of the conversion. You can set those up beginning April 3. Once you log in online, click the Move Money link and follow the instructions.
Please provide Arizona Financials' routing number (322172797) for all incoming wires. For more information visit here.
On or after April 3 you can:
For most members, your username will not be changing. If it is changing, we will notify you in advance. A temporary password will be emailed to you the week of March 27. You’ll be prompted to change your password when you log in.
Beginning April 3, you will log in to your account at ArizonaFinancial.org by clicking on the yellow Log In button on the home page. (If you’re on a mobile device, click the menu bar to access the login button.)
Your initial login must be performed from a web browser (computer or phone browser), NOT through the mobile app. After your initial login, you can download and begin using the Arizona Financial mobile app.
Beginning April 3, you can visit any Arizona Financial branch for service.
You’ll also have access to nearly 30,000 surcharge-free ATMs that are part of the CO-OP ATM network. Visit the locations page to find the branches and ATMs nearest you.